Customer experience
Acer DaaS needed a well-integrated customer journey to deliver a great commerce experience from shop, product selection, to checkout for end customers.
Balance for complexity
Offering a wide variety of hardware and software combinations, enabling customers to configure the exact subscription packages they need was a top priority.
Multi-channel sales
It was also crucial to streamline sales for IT resellers, empowering them to efficiently set up offerings for end customers despite the product complexity involved.
A fully configurable commerce experience
keylight delivered agile and flexible solutions that enable Acer to offer an enterprise-level experience to customers of all sizes, thereby enhancing the accessibility of Acer’s innovations across various sectors and regions.
Seamless customer & reseller journeys
End customers and IT resellers can create desired subscriptions through guided journeys, with streamlined payment and billing processes. keylight enhanced the end-to-end user experience while boosting business efficiency.
One click to sustainability transformation
Bridging gaps between subscription processes with great system connectivity, keylight empowers Acer customers to engage in the circular economy and sustainable growth with just a simple click at checkout.
“With Acer-as-a-service, we want to offer our customers a sustainable growth opportunity for their businesses that is fully aligned with the modern circular economy principles of reuse and recycling. This is only possible with strong partners and industry experts like keylight, who have been part of our journey since day one.”
Mailin Jappé
Director XaaS, Acer