Accelerate modernization without disruption

Customer
Self-Service

Let customers make purchases, manage subscription contracts, track usage, and handle invoices directly from their portal. Improve digital experiences, reduce support costs, and open a new channel for customer engagement.

Headless
Subscription CPQ

Simplify how sales teams sell and manage subscriptions in the CRM with keylight’s prebuilt components, guided selling flows, and pricing rules. Reduce errors and enable customer-facing journeys for quote acceptance.

Multi-Channel
Sales

Streamline reseller sales, and connect partners to your core business with prebuilt portals and workflows. Easily implement advanced sales and commission structures to drive revenue across every channel.

Fully Configurable
User Portals

Use keylight's App Builder to create customer and partner portals with predefined actions like upgrading plans, buying add-ons, canceling subscriptions, or tracking usage. Apply custom themes and SCSS styling to match your brand.

Fully Configurable
Customer Journeys

Define guided steps and sequences for customers and internal teams to place orders, upgrade, downgrade, pause, cancel contracts, or manage user entitlements. Deliver a seamless digital experience without custom development.

Multi-Level
A/B Testing

Run experiments across the entire customer journey—from shop and checkout to portal interactions and beyond. keylight's no-code testing tools and flexible rules let you design, target, and optimize full scenarios or focused UI changes.

Hybrid Products
& Bundles

Leverage keylight's unique Elastic Product Catalog to offer mixed pricing models such as one-off, usage-based, subscription, volume-based, and more. Experiment freely without duplicating products or complicating revenue recognition.

Dynamic Pricing & Discounts

Automatically present tailored pricing and discounts for customers, sales reps, and partners based on customer data and contract terms. Reduce subscription sales complexity, control discounts, and increase customer lifetime value.

Complex Contract Management

Enable users to easily manage multi-level subscription contracts with guided UI journeys and automate the impact of changes, including proration, invoicing, credits, debits, revenue recognition, and journal corrections.

Intelligent Billing Automation

Enable billing processes tailored to customer segments and local compliance. Automate at scale with a rules engine that supports your business model, tax requirements, and invoicing formats across global markets.

Custom Billing Document & Email Templates

Create fully customizable invoices, credit and debit memos, and other billing documents, along with branded email templates that adjust based on customer attributes, purchased products, contract terms, and more.

Flexible Payment Workflows

Set up tailored payment terms, retry logic, dunning workflows, and offset rules to accommodate different billing scenarios. Integrate with payment service providers and meet regional requirements with ease.

Accurate Revenue Recognition

Recognize revenue based on billing events, contract terms, or flexible triggers, with support for bundling and mid-term contract changes mapped to revenue items and performance obligations.

Reliable Journal
Entry Automation

Generate journal entries from subscription activity with full control over posting logic. Handle foreign exchange gains and losses automatically, with built-in checks and smart corrections for accuracy.

Flexible Accounting Workflows

Manage complex revenue models and intercompany logic with keylight’s revenue engine—used standalone or integrated with your ERP system.

If/Then Scenario Branching

Automate complex decisions across all business areas in keylight. Reduce manual processes and errors at scale without custom development effort.

Dynamic Process & Lifecycle Workflows

Configure customer-specific processes like discount eligibility, upgrade paths, and product visibility based on contract value, overdue invoices, or account attributes. Apply the right actions at each step.

1000+ Rule
Combinations

Use no-code condition builders with platform-wide data to create custom rules logic, or apply custom code conditions to validate advanced business scenarios.

Comprehensive Data Sources

Create custom data sets from a wide range of keylight data models using filters and visual tools. Tailor dashboards for user groups and configure export formats for business intelligence platforms.

Actionable Customer Insights

Track customer subscription activity, contract events, churn rates, and other key metrics. Empower every team with relevant, real-time insights that drive decisions and engagement.

Integration-Ready
Architecture

Leverage keylight's capabilities through fully accessible REST and GraphQL APIs. Eliminate the need for complex custom integrations and enable a scalable, extensible ecosystem.