Accelerate software and service product success

Configurable
Order Journeys

For customers, partners, and internal teams, configure and sequence guided steps such as product selection, cart, and forms with hardware specifications and billing details to create quotes or place orders. Deliver a seamless digital experience without custom development.

Customer Self-
Service Portal

Enable customers to track product usage and manage service contracts, invoices, and payments through fully configurable, prebuilt components such as page frames, menu items, buttons, banners, and embedded journeys that can be customized to boost sales and engagement.

Embedded CPQ for Subscription Sales

Embed keylight’s interface and prebuilt components directly into CRMs or existing systems. Sales teams can create accurate quotes guided by product, pricing, and discount rules, while customers review and accept quotes through connected journeys for a seamless experience.

Guided Journeys for Subscription Changes

Configure guided steps for contract updates such as upgrades, downgrades, and cancellations. Automate downstream billing and accounting updates, and embed these journeys into customer and partner portals for a seamless self-service experience.

Branded
Partner Portals

Streamline reseller sales and let partners manage accounts, contracts, entitlements, and billing while enabling guided selling throughout the contract lifecycle in a fully controlled environment. Connect partners to your core business and simplify onboarding.

Integrated Contract Management

Enable internal teams to manage complex service contracts through keylight’s embedded interface. Simplify contract changes with predefined logic and guided journeys powered by keylight’s engine, while automation manages prorations, billing, accounting impacts, and asset updates.

Hybrid Products
& Pricing Models

Monetize hardware, software, and connected IoT services with flexible pricing models such as one-time, prepayment, subscription, or usage-based options to align with how customers consume your products and outcomes.

Bundled
Offerings

Create bundles that package products and services under a single price while maintaining compliance with standalone selling price allocation. Simplify billing and revenue recognition for complex product combinations.

Dynamic Pricing, Dis-
counts & Commissions

Adapt strategies to customer and partner segments, payment behaviors, contract terms, and more with rules that automatically apply specific prices, discounts, and commission logic to ensure consistency across channels.

Usage-& Volume-
Based Products

Monetize connected products with real-time usage or volume data. Leverage keylight’s event-driven architecture to capture device data, calculate usage, and synchronize billing and revenue automatically.

Extended Warranty & Maintenance Services

Easily sell extended warranties and maintenance service plans alongside core products. Apply flexible revenue recognition rules and scheduling to support complex revenue distribution models.

Outcome-Based
Services

Offer performance-based service models where keylight’s event-driven billing and revenue recognition rules capture verified product and service outcomes, ensuring accurate financial results and stronger customer alignment.

Intelligent Billing Automation

Automate billing at scale with configurable rules that adapt to complex product structures and service models. Support hardware, software, and subscription sales with e-invoicing formats, tax compliance, and region-specific requirements across global markets.

Custom Billing Document & Email Templates

Generate fully customizable invoices, credit notes, and debit memos with branded templates that reflect customer terms, product configurations, and contract conditions. Improve billing communication with conditional email templates that adjust based on customer attributes and more.

Flexible Payment Workflows

Configure customer segment-specific payment terms, retry logic, and offset rules for any collection or dunning scenario. Integrate easily with payment providers to support regional compliance and manage high transaction volumes in connected product sales.

Accurate Revenue Recognition

Recognize revenue based on products, billing events, contract terms, and performance triggers, with full support for bundled products, subscriptions, and mid-term contract changes. Automatically map complex product and service structures to revenue items and obligations for precision and audit readiness.

Reliable Journal
Entry Automation

Generate journal entries from billing activities with full control over posting logic and accounting rules. Synchronize entries in real time to ensure accuracy across financial systems and maintain consistent reporting across global entities.

Seamless Accounting Workflows

Use keylight as much or as little as needed to manage complex accounting and intercompany logic. Keep existing financial systems in place, and let keylight hand off billing and accounting processes at any point to maintain full financial control.

Truly API-First
Architecture

Integrate keylight with ERP, CRM, IoT platforms, or middleware through its API first foundation. Consistent interfaces enable smooth data exchange and process automation across service systems without disrupting operations on the shop floor.

Event-Driven
Connectivity

Leverage keylight’s event driven architecture to ensure real time synchronization across connected products, applications, and financial systems. Events trigger updates for billing, contracts, and analytics, keeping every system aligned at all times.

Developer-Ready Platform

Build and extend applications on top of keylight using REST and GraphQL APIs. Use more than 80 prebuilt webhooks to capture and orchestrate internal and external events in real time, making it easier for developers to automate workflows and integrate systems.

Comprehensive
Data Access

Access and utilize nearly all keylight data models for analytics and reporting. Import or export data in any format and create custom datasets for planning, forecasting, and operational insights across systems.

Advanced Reporting
& Insights

Create dashboards and custom reports using visual tools and data filters. Combine subscription, usage, and product data to monitor performance and identify trends across your connected product and service portfolio.

Data Processing
& Orchestration

Process and synchronize operational, financial, and usage data in real time across connected systems. Use keylight’s built-in rating and mediation capabilities to normalize and enrich data, ensuring accurate analytics and seamless downstream processing.