Our system captures all events triggered by user interactions and derives automated processes from them. Metrics that influence strategies fundamentally can be automatically compiled so that your teams can observe the right behaviors and engage with the right measures that drive success.

What is likely to happen next when a customer switches to annual payment through self-service? Our user-centric approach and end-to-end capabilities allow us to build dynamic models based on the data points of every customer journey. Using probabilistic methods, our platform identifies both foreseeable and random variables that could affect the customer relationship. Predictions that take uncertainty into account help businesses minimize risks, reduce churn and protect revenue.