Deliver SKUs with adaptive subscription logic

Fully Configurable
Customer Journeys

Define steps and sequences for customers and teams to place orders, upgrade, downgrade, pause, skip delivery, and cancel subscriptions. Deliver a seamless digital experience without custom development.

Customer
Self-Service

Let customers make purchases, manage subscription plans, schedule deliveries, and handle invoices directly from their portal. Improve digital experiences, reduce support costs, and open a new channel for customer engagement.

Multi-Channel
Sales

Streamline reseller sales, and connect partners to your core business with prebuilt portals and workflows. Easily implement advanced sales and commission structures to drive revenue across every channel.

Custom User
Applications

Create portals for external sales or support teams and apply themes to match your brand. Simplify internal workflows with predefined actions like adding customers and managing subscriptions, payments, or delivery schedules.

Multi-Level
A/B Testing

Run experiments across the entire customer journey—from shop and checkout to portal interactions and beyond. keylight's no-code testing tools and flexible rules let you design, target, and optimize full scenarios or focused UI changes.

Seamless Frontend 
Integrations

Connect keylight to any CMS, commerce platform, or CRM through its API-first architecture. Embed subscription management into existing workflows and customer touchpoints without disrupting what already works.

Hybrid Products & Bundles

Offer customers mixed pricing models, including one-off, subscription, volume-based, and bundled options. Test and iterate freely without duplicating products or complicating revenue recognition.

Dynamic Pricing & Discounts

Automatically present tailored pricing and discounts to customers, agents, and partners based on their properties and subscription data. Reduce sales complexity, control discounts, and increase customer lifetime value.

Promotion
Management

Create promo or voucher codes that customers can easily apply at checkout. Track usage, link promotions to specific campaigns or channels, and generate insights to measure impact and optimize performance.

Orchestrated
Delivery Schedules

Schedule inserts like samples or brochures at specific delivery intervals. Let internal teams preview, adjust, and align fulfillment workflows with warehouses.

Adaptive Scheduling
for Plan Changes

When customers change their plan, pause, or skip a delivery, keylight automatically recalculates future schedules and quantities based on your configuration without manual intervention.

Controlled Subscription Actions

Define what support agents can do through guided flows with templates for discounts and credits and fine-grained user permissions. Reduce errors and simplify onboarding for new team members.

Intelligent Billing Automation

Easily tailor billing processes to customer segments and local compliance. Automate at scale with a rules engine that supports global tax requirements and invoicing formats across markets.

Custom Billing Document & Email Templates

Create fully customizable invoices, credit and debit memos, and other transaction documents, along with branded email templates that adjust based on customer attributes, purchased products, subscription plans, and more.

Rule-Based 
Payment Workflows

Set up tailored retry intervals, overdue thresholds, and dunning workflows based on customer behavior. Automate collection and reconciliation through your preferred payment service provider with ease.

Event-Based
Revenue Posting

Post revenue based on order completion, fulfillment events, or other triggers. Unbundle products using standalone selling prices aligned with accounting policies.

Seamless
Fraud Checks

Leverage fraud detection, credit check, and identity verification providers to protect revenue from suspicious activity without disrupting the checkout experience.

Flexible Accounting Workflows

Manage accounting codes and journal entries from subscription activities with keylight’s revenue engine—used standalone or integrated with your ERP system.

If/Then Scenario Branching

Automate complex decisions across all business areas in keylight. Reduce manual processes and errors at scale without custom development effort.

Dynamic Process & Lifecycle Workflows

Configure customer-specific processes like discount eligibility, upgrade paths, and product visibility based on contract value, overdue invoices, or account attributes. Apply the right actions at each step.

1000+ Rule
Combinations

Use no-code condition builders with platform-wide data to create custom rules logic, or apply custom code conditions to validate advanced business scenarios.

Data Sources
& Custom Reports

Create custom data sets from a wide range of keylight data models using filters and visual tools. Empower every team with relevant, real-time insights that drive decisions and engagement.

Actionable Customer Insights

Track customer subscription activity, transaction events, churn rates, and other key metrics. Tailor dashboards for user groups and configure export formats for business intelligence platforms.

Integration-Ready Architecture

Leverage keylight's capabilities through fully accessible REST and GraphQL APIs. Eliminate the need for complex custom integrations and enable a scalable, extensible ecosystem.