Simplify the
path to billing
& digital experiences
Make billing smarter and customer journeys smoother. Easily roll out new service models
and unlock more value from your data.
Streamline billing across teams
and customer touchpoints
Offer customers clearer invoices, usage insights and self-service options. Empower teams with fewer billing errors and less support effort.
Automate journeys with rule-based logic that adapts
Use if/then branching to tailor experiences based on customer, partner, product or pricing conditions without heavy custom development.
Connect anything with keylight's
API-first flexibility
Integrate with any system or embed keylight where your teams and customers already work. Scale on your terms without unnecessary risk.
“We had several homegrown systems. keylight didn’t just integrate with them. It also gave us the confidence to modernize without ripping everything out.”
VP of IT & Digital Infrastructure
Energy Management System
“Our usage billing used to be a black box of custom logic, with delayed data and no visibility into what was happening. With keylight, everything is structured, fully visible to our teams and auditable. We finally trust our numbers.”
Head of Billing Operations
Mid-sized Renewable Energy Provider
“We launched a new subscription-based service, and keylight gave us everything we needed. Not just for billing, but for the entire self-service customer and partner journeys!”
Chief Commercial Officer
Metering Services Provider
Elastic
Product Catalog
Bundle products and services with flexible pricing models such as one-off, subscriptions, usage-based, service credits, and more without product duplicates or revenue complexity. Easily create complete solutions for your customers.
Customer
Self-Service
Let customers make new purchases, manage contracts, track usage, and handle invoices directly from their portal. Improve digital experiences, reduce support costs, and open a new channel for customer engagement.
Headless CPQ
& Quote Acceptance
Simplify how sales teams sell and manage service contracts with keylight’s prebuilt components, guided selling flows, and pricing rules. Reduce errors and enable customer-facing journeys for quote acceptance.
Fully Configurable
User Journeys
Define steps and sequences for customers and teams to place orders, upgrade, downgrade, pause, skip delivery, and cancel subscriptions. Deliver a seamless digital experience without custom development.
Multi-Channel
Sales
Streamline reseller sales, and connect partners to your core business with prebuilt portals and workflows. Easily implement advanced sales and commission structures to drive revenue across every channel.
Configurable
Custom Applications
Use keylight's App Builder to create customer and partner portals with predefined actions like upgrading plans, buying add-ons, canceling subscriptions, or tracking usage. Apply custom themes and SCSS styling to match your brand.
Hybrid
Billling Models
Adapt billing to customer segments and local compliance. Automate billing processes at scale with rules that support your business model, tax requirements, and invoicing formats across global markets.
Custom Billing Document & Email Templates
Create fully customizable invoices, credit and debit memos, and branded email templates that automatically adjust to customer details, purchased products, contract terms, and more.
Project
Billing
Bill project resources and trigger invoices based on predefined milestones or customer activity using intuitive tools built for service teams.
Complex Contract Hierarchies
Easily manage multi-level service contracts with guided user interface and automation for proration, invoicing, credits, debits, revenue recognition, and journal corrections.
Controlled
Contract Actions
Define what customers can do in their portal and what sales and support teams can offer through guided flows, using predefined products and templates for discounts and credits.
Comprehensive
Contract Insights
Provide both customers and business users visibility into contract details such as terms, renewal dates, committed service item hours, and service consumption across different product types.
Event-Based
Revenue Posting
Recognize revenue based on order completion, billing and fulfillment events, or other triggers. Unbundle products using standalone selling prices aligned with accounting policies.
Reliable Journal
Entry Automation
Generate journal entries from billing activity with full control over posting logic. Handle foreign exchange gains and losses with built-in checks and intelligent corrections for accuracy.
Seamless Accounting Workflows
Manage complex revenue models and intercompany logic with keylight’s revenue engine—used standalone or integrated with your ERP system.
Data Sources
& Custom Reports
Create custom data sets from a wide range of keylight data models using filters and visual tools. Tailor dashboards for user groups and configure export formats for business intelligence platforms.
Actionable
Customer Insights
Track customer subscription activity, contract events, churn rates, and other key metrics. Empower every team with relevant, real-time insights that drive decisions and engagement.
Integration-Ready Architecture
Integrate keylight easily via its API-first foundation, supporting REST and GraphQL. All features use the same interfaces for integration, simplifying extension and scaling across systems.
Ready to simplify billing operations
and elevate digital experiences?
Start by layering in a flexible platform that streamlines processes and delivers value without causing disruption.