Hybrid / Remote
keylight is a global subscription technology vendor founded in 2015, with offices in Berlin, Zurich, Belgrade, New York, and Singapore. The platform is the only user-centric, end-to-end solution on the market, streamlining recurring operations across commerce, sales, subscription management, billing automation, revenue and accounting automation, and advanced data analytics.
Our teams at keylight are committed to a calm work environment, where constructive communication is prioritized and challenges are faced with positivity and resilience. We value work-life integration, accountability, and continuous learning. Join us to be part of a team driven by a clear vision and purposeful innovations in technology.
- Create and maintain product documentation, including user manuals, guides, and release notes.
- Collaborate with product, services and support teams to gather information and ensure completeness of documentation.
- Translate complex technical concepts into clear and understandable language for a diverse audience of end-users.
- Conduct thorough research and analysis to ensure the relevance of technical content.
- Work closely with subject matter experts to validate technical accuracy.
- Participate in documentation review sessions and provide feedback to improve the quality and usability of documentation.
- Bachelor's degree in English, Technical Writing, Computer Science, or a related field.
- Previous experience in software technical writing. Enterprise systems preferred.
- Strong writing and editing skills, with the ability to communicate complex technical concepts clearly and effectively.
- Familiarity with version control systems (e.g., GitHub) and markup languages (e.g., Markdown, XML).
- Excellent research and organizational skills, with the ability to prioritize and manage multiple projects simultaneously.
- Attention to detail and a commitment to accuracy and quality in documentation.
Who you are
- A detail-oriented individual with a passion for writing and learning technical concepts.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Highly organized and self-motivated, with the ability to work independently and meet deadlines.
- Adaptable and flexible, with the ability to thrive in a dynamic environment.